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Return Policy

ShopLeek.com is happy to offer you a 30-day money back guarantee, but some restrictions from either ShopLeek.com or the manufacturer may apply. If an incorrect item was ordered or you changed your mind about the order, we will have to charge a restocking fee. Damaged merchandise has to be reported within 30 business days, please be sure to report the damage immediately with the shipping carrier when the package is delivered so that we can process your claim. If your item is defective, it needs to be reported within 30 business days, and you have to have the original box. If you received less items than you were supposed to or the wrong item, it has to be reported within 5 business days after delivery or carrier noted delivery.

Returns must be 100% intact, in the original packaging with the UPC or barcode clearly visible. Any components must also be included. Unfortunately, if merchandise returned to our warehouse is in a non-restockable condition, we will be unable to issue a full credit. To have a return processed for your order, call us at Monday - Friday 9am - 6pm EST.

ShopLeek.com offers a 30-day money back guarantee for merchandise subject to manufacturer and/or ShopLeek.com restrictions. However, if the incorrect item was ordered or customer has changed their mind regarding an order, a restocking fee will apply. Damaged merchandise has to be reported within 30 business days. However, we have no grounds for a claim if the merchandise was signed for "free and clear" (no noted damage). Defective items need to be reported within 30 business days, and has to have the original box. Shortages/Warehouse mispicks need be reported within 5 business days after delivery or carrier noted delivery. Restocking fees are determined based upon the condition of returned merchandise, the original freight, and the cost of item pickup. Special order items and / or custom products are not returnable.

Customers who have personally mishandled or damaged their returned item[s] are responsible for covering both return costs & restocking fees. Additionally, restocking fees apply to customers who have returned items due to 'customer error,' aka returned items due to personal, not qualitative, reasons. Examples of 'customer error' include ordering the wrong product & failing to cancel the order on time, or not liking the color of the product. Please be advised that all returns may be subject to restocking fees.